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I cannot download my napster files to windows media and then to the thump
Nov 10, 2009
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Product Troubleshooting for Thump 2 MP3 Player
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Hello James and thank you for using Fixya's services.
Napster protects the music that you download with a special file embedded in them called a user license. I checked the website and it mentioned that with the "right" plan, you will be able to transfer the media to a portable device. This tells me that the most expensive plan supports this option.
The support you need to contact would be Napster as they can assist better that the manufacturer of the MP3 player. Here is a good start to Napster support:
Napster Q & A
Please lte me know if I can be of further assistance.
You really don't need to import the files to windows media player. Just connect the thump to your usb and drag and drop the files to the mp3 player. If you need any further assistance please let me know. Its a very straight forward process. If you need any further assistance let me know.thank you,lee