My zune says contact support - Microsoft Zune JS8-00001 Digital Media Player
Dec 27, 2010
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Product Troubleshooting for Zune JS8-00001 Digital Media Player
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Hi if you are getting the error 5 message on your player you can try doing a hard reset to re install the firmware. You might have to do this several times. If that does not help then the HD will need to be replace as it has when bad.If you need any more help, parts or your player repaired you can contact
me threw my repair service web page at firehouse7777.weebly.com thanks
Having problems with your Zune JS8-00001 Digital Media Player ?